TO QUALIFY TO BE A PEER REVIEWED INSPECTOR, THE INSPECTOR MUST FIRST HAVE SHOWN THE HIGHEST ETHICS NEEDED FOR THIS DIFFICULT SERVICE:
Role of the Expert in Disputes
GUILD PEER REVIEWED FLOORING INSPECTORS, EVALUATED AND JUDGED TO BE OF THE HIGHEST QUALITIES IN OUR TRADE, must have lawful responsibilities and ethical standards they HAVE "INNATELY" SHOWN ON EACH INSPECTION THEY HAVE PERFORMED..
Experts may disagree as to cause but certain facts, such as measurements and history of the complaint, should be consistent without bias. Just the facts.
Any disagreements should only be differences of professional judgement only. The facts must always be similar with a high percentage of compliance.
The flooring expert should perform his inspection in a professional manner without bias. This includes NOT rendering uninformed speculations without all the facts from the inspection.
The inspector should not accept the assignment if there is a direct, or indirect, Conflict of Interest; or having an intimate professional or personal relationship with the opposing party or person and the commissioning agent.
If the inspector has no experience with the type of flooring (Example: a carpet inspector with no direct hand-on experience with wood flooring attempting to do wood floor inspections), without the necessary experience with the product, should not attempt to inspect the complaint.
The inspector should consider other sources of information and professional opinions if the opinions are in concert with the product.
When presented with all parties’ reasonable explanations as to Cause and Effect, the inspector will give honest and respectful credence to the expressed opinions and evaluate each reasonable explanation to Cause and Effect.
The inspector will be directly in charge of all samples to be submitted for laboratory testing maintaining direct Chain of Custody.
The inspector should only consider and used for evaluations the maintenance and installation, any standards or instructions, in effect at the time of sale and installation
The inspector will submit a report without intent to confuse or mislead. The inspector should only use presentations, programs, or reports that simplify for evaluations by the judging parties all the facts without intent to mislead for purposes to render a bias report
The inspector, no matter who the questioner is, unless in a deposition or trail or under court orders by a judge, respect 100% confidentially.
If, during the examination, the inspector informs the commissioning party his findings are not in his best interest, any attempts to influence by inspection fees or threats of future work to change the evaluation, the inspector will terminate the inspection immediately.
The inspector shall evaluate all the facts, without embellishing the facts to favor the commissioning party, without bias to the industry standards.
When proven and reviewed science is in conflict with a manufacturer’s standards or statements during a dispute, the inspector shall maintain integrity and evaluate only by the relative and applied peer reviewed proven science that applies.
In all actions and communications, the inspector shall act in a professional demeanor and dispassionate attitude at all times with all involved parties.
If contact by the opposing party is initiated, this should be reported immediately to all involved parties
WITH HONESTY AND QUALITY WORK AS OUR GUILD, WITH A COMMITMENT TO CONTINUING EDUCATION THAT IS UNBIASED, WE DEDICATE OURSELVES TO THESE STANDARDS AND PLEDGE OUR HONOR AND CAREERS TO YOU TO MAINTAIN THESE HIGH STANDARDS OF CONDUCT AND PROFESSIONALISM.