Bill Zoetvelt Peer Reviewed Consultant / Inspector

Bill Zoetvelt

All American Flooring Solutions
18813 113th Ave Mokena Illinois

60448

Phone: (708) 205-0040 Fax: (708) 478-0099 Cell (708) 205-0040

E-Mail

Bill@solutions4floors.com

www.solutions4floors.com

FLOORING EXPERT/INSPECTOR

Distinguished career in the Flooring Industry focusing on inspections and education with a proven track record of providing superior research and analysis skills. 

In-depth knowledge of flooring industry with experience in installation of carpet, vinyl and laminate. Areas of expertise include: 

• Flooring Inspection
• Consulting Services
• Carpet Spot Cleaning
• Expert Witness
• Wood Moisture Testing
• Concrete Moisture Testing
• Carpet Pile Steaming
• Carpet Repairs
• Pile Grafting  
• Pre and Post Installation
• Hardwood Moisture Testing
• Wood and Laminate plank replacement.

PROFESSIONAL EXPERIENCE
ALL AMERICAN FLOORING SOLUTIONS, Mokena, Illinois • 2003 

Present 

Owner/operator of a flooring inspection company providing services nationwide. Certified inspector of floor covering materials and installation services. Perform inspections involving individual residences, condominium developments and a substantial number of large commercial enterprises. Maintain level of experience and knowledge with an ongoing program involving in depth training and education while continually enhancing education and expertise with attendance at numerous educational programs throughout the year. Services provided include flooring inspection and consulting in hardwood, residential carpet, commercial carpet, laminate, ceramic tile, marble tile, stone, cork, vinyl tile, and sheet goods.

ZOET’S CARPET SERVICE, Midlothian, Illinois • 1987 – 2003
Owner/operator of a flooring installation company providing

services in Illinois, Indiana and Michigan. Managed 7 crews performing installations in residential and commercial carpet’s and all hard surface materials including hardwood, laminate, ceramic tile, stone, marble and vinyl for 17 Chicagoland Home Depot’s. Performed installations and repairs involving thousands of individual residences, housing tracts numbering more than 100 homes, condominium developments and a substantial number of large commercial enterprises.

Career History

• 4 Years USAF (United States Air Force) 19 Years Full Time Flooring Installer
• 4 Years Owned and Operated Installation Company, which installed: Hard Wood, Ceramic tile, Laminate, and Vinyl, for 17 Chicago area Home Depot’s
• 15 Years Full Time Floor Covering Inspector
• NICFI (National Institute of Certified Floorcovering Inspectors) Convention/Training Instructor 2013 to present
• Floor Inspectors Education Guild Chairman of the Board 2014 to present
• ITS (Inspector Training Services) Instructor
• ANSI/IICRC S220 (Standard for Professional Inspection of Hard Surface Floor Coverings 1st Edition) Standard Consensus Body Member, Completed March 2021
• ANSI/IICRC S800 (Standard for Carpet Inspection) Standard Consensus Body Member 2021 to Current
• ASTM International (American Society for Testing and Materials) Participating Member
• Published Author: Gapping in Wood Flooring: Are they Manufacturing Related? (Pro Installer, Winter 2015)
• I know I have to take moisture readings but why and what do they mean?
  (The Flooring Contractor, Summer 2015)
• This cupping won’t go away with the seasons. (Wood Floor Business June/July 2017)

Certifications

• NIFS (National Institute of Forensic Studies) Certified Forensic Slip Expert 2/24
• ITS (Inspector Training Services) Certified Advanced Hard Wood Inspector (190)
• ITS (Inspector Training Services) Certified Hard Surface Inspector (190) ITS (Inspector Training Services) Certified Vinyl Inspector
• ITS (Inspector Training Services) Certified Concrete Moisture Testing Technician
• NWFA (National Wood Flooring Association) Certified Hard Wood Flooring Inspector
• ICRI Certified Concrete Moisture Testing Technician
• NALFA (North American Laminate Floor Association) Certified Laminate Floor Inspector
• NFSI (National Floor Safety Institute) Walkway Auditor Safety Specialist 2009/2022
• IICRC (Institute of Inspection Cleaning and Restoration) Certified Carpet Cleaning (77453)
• IICRC (Institute of Inspection Cleaning and Restoration) Certified Carpet Repair and Reinstallation (77453)
• IICRC (Institute of Inspection Cleaning and Restoration) Certified Substrate Subfloor Inspector (77453)
• IICRC (Institute of Inspection Cleaning and Restoration) Certified Senior Practicing Carpet Inspector (77453)
• IICRC (Institute of Inspection Cleaning and Restoration) Certified Resilient Floor Inspector (77453)
• IAWFP (International Association of Wood Flooring Professionals) Certified Wood Flooring Inspector
• CTEF (Ceramic Tile Education Foundation) Inspector Stone Forensics Stone and Tile Certified Inspector 2023
• ICR (International Certification Registry) Certified Senior Carpet Inspector
• AFS (Advanced Flooring Specialist) Certified Commercial Carpet Inspector
• CFI (Certified Floorcovering Installer) Certified Inspector Shaw Inc
• Commercial Carpet Inspector
• Shaw Inc Side Match Corrections Tech
• IFTI (Independent Floor Testing and Inspection) Certified Concrete Moisture Testing Tech (ASTM F 1869-04) Measuring Moisture Vapor Emission Rate by Calcium Chloride testing
• IFTI (Independent Floor Testing and Inspection) Certified Relative Humidity Testing Tech (ASTM F 2170-02) Determining Relative Humidity in Concrete using In Situ Probes
• Mannington Approved Inspector
• Armstrong Approved Inspector
• Pergo Approved Inspector

Formal Education

• High School Diploma
  4 Years USAF (United States Air Force) 1983 - 1987
• Multiple College Courses in the Flooring Industry

Industry Training Seminars

ADDITIONAL TRAINING

• NWFA (National Wood Flooring Association) Inspector Symposium April 2023 Milwaukee, WI
• NFSI (National Floor Safety Institute) Slip, Trip & Fall Prevention Symposium September 2023
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference October 2023 Dalton Ga.
• The Floor Educational Guilds Seminar October 2023 Dalton Ga.
• ITS (Inspector Training Services) LVT/LVP Update Inspector Class October 2023 Dalton Ga.
• NFSI (National Floor Safety Institute) Walkway Auditor Certificate Holder Program (WACH) April 2022
• NWFA (National Wood Flooring Association) Inspector Symposium April 2022 Tampa FL.
• ITS (Inspector Training Services) Understanding Flooring Failures, August 2022
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference October 2022 Las Vegas, NV.
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference October 2021, Dalton Ga.
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference October 2020 Zoom Meeting
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference Oct 2019, Las Vegas NV.
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference Oct 2018 Pittsburg PA.
• ITS (Inspector Training Services) LVT Flooring Inspection Course October 2021, Dalton Ga.
• IICRC Resilient Floor Inspector Training May 2018 Stockton Ca.
• The Floor Educational Guilds Spring Seminar Fall 2021 Webinar September 2021 3 Day Zoom Meeting
• The Floor Educational Guilds Spring Seminar Construction Defects and Installation April 2018 Dalton Ga.
• NWFA (National Wood Flooring Association) Moisture and Wood “Ask the Wood Doctor” with Gene Wengert, March 2021, Webinar
• NWFA (National Wood Flooring Association) Product Theater Thursday – Thermo Soft, May, 2021, Webinar
• NWFA (National Wood Flooring Association) Basic Coatings: Why are Water-Based Stains Trending for Hardwood Flooring Professionals,
• May 2021, Webinar
• NWFA (National Wood Flooring Association) Podium: SMS Marketing 101 for Flooring Businesses June 2021, Webinar
• NWFA (National Wood Flooring Association) Tech Talk Tuesday – Lets Talk Vapor Retarders, July 2021, Webinar
• NWFA (National Wood Flooring Association) MAPEI: Work Smarter, Faster and More Efficiently, August 2021 Webinar
• NWFA (National Wood Flooring Association) Tech Talk Tuesday – Showcasing the Manufacturing Process of Wood Flooring September 2021, Webinar
• NWFA (National Wood Flooring Association), Product Theater Thursday: 3M, October 2021, Webinar
• NWFA (National Wood Flooring Association) Bona: Environmental Impacts of Wood Floor Renovation, November 2021, Webinar
• NWFA (National Wood Flooring Association) Inspector Symposium April 2021, Orlando Fl.
• NWFA (National Wood Flooring Association) Inspector Symposium April 2019 Fort Worth TX.
• NWFA (National Wood Flooring Association) Inspector Symposium April 2018 Tampa Fla.
• NAFCT (National Academy of Floor Covering Training) Resilient Floor Essentials Feb. 2018 Dallas TX.
• NICFI (National Institute of Certified Floorcovering Inspectors) Educational Conference Oct 2017 Dalton Ga.
• NWFA (National Wood Flooring Association) Conference April 2017 Phoenix Az.
• NWFA (National Wood Flooring Association) Inspector Symposium April 2017 Phoenix Az.
• Mohawk Inspector Summit, Nov. 2016 Muskogee Oklahoma
• NAFCT (National Academy of Floor Covering Training) Tech Training October 2016 Dalton Ga.
• The Floor Educational Guilds Advance Hardwood Training June 2016, Virginia Tech.
• NWFA (National Wood Flooring Association) Inspector Symposium, May 2016, Charlotte NC.
• ITS (Inspector Training Services) Advanced Hard Wood Certification Training, May 2016 Dalton Ga.
• The Floor Educational Guild’s Carpet Seminar April 2016, Dalton Ga.
• ITS (Inspector Training Services) Commercial Carpet Certification Training April 2016, Dalton Ga.
• Avoiding Problems with Wood Flooring Installations (Penn State Extension) Lancaster, Pennsylvania August 2015
• Advanced Wood Science, (Virginia Tech Extension) Denver, Colorado
• July 2015
  Resilient Technical Seminar, Dalton Georgia March, 2015
• Wood Grading Class by NHLA (National Hardwood Lumber Assoc.) Memphis, Tennessee November 2014
• Wood Science (Coefficient of Change) at USDA Forest Products Lab, Madison Wisconsin 2014
• NWFA Symposium April 2014
• Wood Science 3 New Orleans March 2014
• Ceramic Tile Education for Retailers, Installers and Inspectors 2014
• The Science of Inspecting Engineered flooring (Virginia Tech) 2013
• Ceramic Tile Education Class (Dalton Ga.) 2013
• The Science behind solid wood flooring inspections (Virginia Tech) 2013
• Concrete Slabs On-Grade:
  Design, Construction and Troubleshooting Fundamentals (North Carolina State University) 2012
• Tropical Woods' Characteristics compared to North American Domestic Woods Characteristics
  OSB and Plywood manufacturing characteristics and moisture Basics of Wood Identification (Forest Products Laboratories USDA) 2012
• The Science of Wood and Moisture – Wood anatomy
  Solid Wood -- Drying Hardwood For Flooring, (NWFA/ NC State University) 2012
• The Science and Engineering of Engineered wood -- How is the wood processed, (NWFA/ NC State University) 2012
• “How to Collect & Interpret Data” by Howard Brickman of Brickman Consulting. 2011
• Moisture In The Home, (Floor Inspectors Education Guild) 2011
• Dry Kiln Operator's Short Course (Haywood Community College) 2010
• Engineered and Laminate Flooring Update for Inspectors NC State University 2010
• Floor Covering Inspectors Symposium 2010-2011 L & N training/symposium 2003 - 2006
• NICFI (National Institute of Certified Floorcovering Inspectors) Convention/Training 2004 - 2022 and Chairman of 2007 - 2022 Convention/Trainings.
• Attended AFS (Advanced Flooring Specialist) Symposium 2006 - 2007 Inspect Solutions Training 2007
• Bruce Hard Wood Installation Class 2001 Pergo Certified Installer 1998

Industry Association Memberships

• NSC National Safety Council 2024
• ASTM International Member 2023-24
• NFSI (National Floor Safety Institute) Member 2023-24
• Floor Inspectors Education Guild Chairman of the Board 2014 to 2018
• Immediate Past President Board of Directors NICFI 2013, 2014
• Second Member at Large 2015, 2016
• PRESIDENT OF NICFI (NATIONAL INSTITUTE OF CERTIFIED FLOORCOVERING INSPECTORS) 2010, 2011, 2012
• Vice President of NICFI 2009
• Secretary of NICFI 2008
• NICFI Member 2005 – 2023
• WFCA (World Floor Covering Association) 2005 - 2015 
• NWFA (National Wood Flooring Association) 2007 - 2023 BBB (Better Business Bureau) 2007 - 2009
• CFA (Chicago Floorcovering Association) 2004 - 2015
• IICRC (Institute of Inspection Cleaning and Restoration) 2004 - 2023 CFI (Certified Floorcovering Installer) 2007 - 2015
• ICR (International Certification Registry) 2004 - 2014
• Mokena Chamber of Commerce 2007 - 2008
• IFMA (International Facilities Management Association) 2011 - 2014
• ClaimsPages.com for insurance adjusters 2011 - 2012
• Claims Service Guide for insurance adjusters 2010 – 2013
• Troop 725 Assistant Scout Master, Committee Member 2015 to 2022
• Pack 39 Cub Scout Den 15 Leader (Tigers, Wolves, Bears Web 1 & 2) 2011 - 2014
• Pack 39 Cub Scouts Cub Master 2012, 2013